Frequently Asked Questions

What products do you offer?

We offer a range of educational maths practice materials designed to help junior students improve their mathematical skills.

How do I place an order?

Simply browse our products, add items to your cart, and proceed to checkout. We accept all major payment methods through Shopify Payments.

What are your shipping options?

We offer standard shipping across the UK. Shipping costs and delivery times are calculated at checkout based on your location.

What is your return policy?

Please refer to our Posting and Returns Policy page for detailed information about returns and refunds.

How can I contact you?

You can reach us through our contact page or email us directly. We aim to respond to all enquiries within 24 hours.

How will I receive my Answer Book/Reward Certificate?

After your purchase is complete, you'll receive an email with a download link to access your Answer Book and/or Reward Certificate. Please check your spam folder if you don't see it in your inbox within a few minutes.

Can I download my Answer Book/Certificate multiple times?

No, you can use your download link once. However, we recommend saving a copy to your device after your first download.

I haven't received my download link. What should I do?

First, check your spam or junk folder. If you still can't find it, please contact us with your order number and we'll resend the download link to you.